Returns & Exchanges

At IAS STUDY IQ, we strive to ensure your fashion choices meet your highest expectations. If you are not completely satisfied with your purchase, our flexible return policy allows you to return or exchange items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the garments are in unworn, unwashed condition.

• 3.
  Ship the Items

  Print the prepaid shipping label provided via email and drop off your package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.