Frequently Asked Questions

Your guide to shopping with IAS STUDY IQ

How long does shipping take?

Standard shipping typically takes 5-7 business days, while express options are available at checkout for delivery within 2-3 business days.

What is your return policy?

We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and include all original tags to be eligible for a full refund.

How do I find my correct size?

Please refer to our detailed Size Guide located on each product page. We provide measurements in both inches and centimeters to ensure a perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure shopping experience.

Can I track my order?

Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.

Are your materials sustainably sourced?

At IAS STUDY IQ, we are committed to ethical fashion. We partner with suppliers who prioritize organic cotton and recycled materials whenever possible.